Carpet Cleaning Surrey Cookie Policy

This Cookie Policy explains how Carpet Cleaning Surrey uses cookies and similar technologies on our website. By continuing to use our website after seeing our cookie notice, you agree that we may store and access cookies as described in this policy. You can change your cookie preferences at any time using your browser settings or on-site controls where available.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site recognise your device, remember your preferences, improve performance, and provide insight into how visitors use the site. Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the core operation of our website. Without these cookies, basic functions such as page navigation, security features, and access to secure areas would not work correctly. These cookies do not gather information for marketing purposes or track your activity on other websites. Because they are required for the website to function, you cannot disable essential cookies through our site. You can block them in your browser, but some parts of the site may not work properly as a result.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website so we can measure and improve performance. These cookies collect information such as which pages are visited, how long visitors spend on each page, and any error messages encountered. The data is aggregated and does not directly identify individual users.

We use analytics cookies to monitor site performance, improve page load speeds, optimise navigation, and understand which content is most useful to our visitors. This performance monitoring allows us to refine our services, improve user experience, and ensure that our carpet cleaning information and booking options are easy to find and use.

Marketing and Personalisation Cookies

Marketing cookies are used to deliver content that is more relevant to your interests. They may be set by us or by third parties who provide marketing or advertising services on our behalf. These cookies can help us measure the effectiveness of advertising campaigns and understand how users interact with our promotional content.

Marketing cookies may track your visits to our site and other websites so that we can show you more tailored adverts and offers related to our carpet cleaning services. They also help to avoid showing you the same advert repeatedly and allow us to refine our marketing messages based on overall user behaviour.

How We Use Cookies for Performance Monitoring

We use analytics and performance cookies to monitor how well our website is working. This includes tracking page load times, site responsiveness, error rates, and usage patterns. The information collected is used to identify problems, test new features, and make improvements that enhance your overall experience.

By analysing aggregated data from these cookies, we can better understand demand for particular services, peak visiting times, and common user journeys. This insight helps us optimise our website structure, content, and technical performance.

Your Cookie Choices and Control

You can manage or disable cookies at any time through your browser settings. Most web browsers allow you to refuse all cookies, accept only certain types, or be notified when a cookie is set. Please note that blocking some types of cookies may impact your experience of the site and limit the functionality available.

In addition to browser controls, you may be able to manage preferences for analytics or marketing cookies where on-site cookie banners or settings tools are provided. Changes you make will apply to future visits to our website and may require you to refresh the page for the new settings to take effect.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically so that you remain informed about how we use cookies and how you can control them.