Carpet Cleaning Surrey Modern Slavery Statement

This Modern Slavery Statement is made by Carpet Cleaning Surrey in recognition of our responsibility to prevent modern slavery and human trafficking in our business operations and supply chains. We are committed to acting ethically, with integrity and transparency, and to implementing effective systems and controls to safeguard against any form of exploitation.

Our Business and Supply Chains

Carpet Cleaning Surrey provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our supply chains include suppliers of cleaning products, equipment, vehicles, personal protective equipment, and associated services such as maintenance and facilities support.

We recognise that risks can exist at multiple tiers of the supply chain, particularly where goods or services originate from regions with weaker labour protections. We therefore seek to work only with reputable suppliers who share our values and comply with all applicable laws and regulations relating to labour, human rights, and ethical conduct.

Zero-Tolerance Policy on Modern Slavery

Carpet Cleaning Surrey has a zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, child labour, and exploitation. Modern slavery is fundamentally incompatible with our values, our responsibilities to our employees, and our reputation as a trusted local service provider.

We will not knowingly engage with any individual, contractor, or organisation involved in modern slavery or human trafficking. Where credible concerns are identified, we will take immediate and decisive action, which may include suspending or terminating supplier relationships and reporting matters to the relevant authorities.

Supplier Due Diligence and Audits

We are committed to developing and maintaining robust supplier due diligence processes. Before entering into or renewing supplier relationships, we consider the nature of the goods and services supplied, the geographic location, and the potential risk of labour exploitation.

Our approach includes assessing supplier policies and procedures on labour standards and human rights, and where appropriate, requesting confirmation of their own modern slavery measures. For higher risk suppliers, we may undertake additional checks, request further documentation, or conduct audits to gain assurance that working conditions are lawful, safe, and fair.

We reserve the right to conduct periodic reviews of key suppliers and to require corrective action plans where shortcomings are identified. Failure to implement adequate improvements may result in the termination of the business relationship.

Training and Awareness

Carpet Cleaning Surrey recognises that effective prevention of modern slavery relies on awareness and vigilance. We aim to ensure that relevant staff, particularly those involved in procurement, contract management, and onsite supervision, understand the signs of modern slavery and the steps they should take to report concerns.

We encourage our team members to remain alert to potential indicators of exploitation, such as workers who appear fearful, controlled, or unable to speak freely about their employment conditions, and to take all concerns seriously.

Reporting Channels and Whistleblowing

We are committed to providing clear and accessible channels for raising concerns about modern slavery and unethical conduct. Any employee, contractor, supplier, or third party who has a concern or suspicion related to modern slavery in our operations or supply chains is strongly encouraged to report it.

Concerns can be raised directly with line managers or senior management in person or in writing. We will treat all reports sensitively and, where possible, confidentially. No one who raises a concern in good faith will suffer any detriment or retaliation as a result of speaking up.

All allegations or suspicions of modern slavery will be investigated promptly and thoroughly. Where appropriate, we will cooperate fully with law enforcement bodies and other relevant authorities.

Continuous Improvement and Annual Review

Carpet Cleaning Surrey is committed to continually improving our approach to identifying, preventing, and responding to modern slavery risks. We recognise that best practice in this area evolves over time and that we must regularly reflect on the effectiveness of our measures.

This Modern Slavery Statement will be reviewed at least annually by senior management, or more frequently if required by changes in legislation, business operations, or identified risks. As part of the review, we will consider feedback from stakeholders, outcomes of supplier checks, and any incidents or concerns raised during the year.

Following each review, we will update our policies, procedures, training, and supplier engagement activities as necessary to strengthen our safeguards and uphold our zero-tolerance stance on modern slavery and human trafficking.